How can I Get a Hold of Someone at Air India?

Posted 2 years ago in TRAVEL.

You can get a hold of someone at Air India. You can follow some steps for it. There are different options by which you can connect customer care service such as Live chat, Social Media, Phone and email.

How can I Get a Hold of Someone at Air India?

Provide some methods through which you can get someone at Air India?

Passengers are always excited about their trip with Air India to their favorite destination. Many passengers in India give first preference to Air India to fly to their favorite destination. It comes with easy connectivity for their passengers to contact them. If you are flying with AirIndia, they will provide you with a safe and comfortable journey. Passengers may ask about how to get a hold of someone on Air IndiaLike their journey, they also have the best ways to connect the service person at Air India. Here are some methods you can go through for contacting the customer care person.


Some of the methods you can use to contact the customer care of Air India are as follows-

  • By Contact Number-

Passengers can get through their phone number as it is the accessible medium to reach the airline's customer care. Passengers can access the Air India customer care number through their official website or by browsing the internet. You can call them directly on their phone number and tell them the doubts related to their services. Passengers can also call them if they have questions regarding booking and canceling flight tickets. The customer care person will reply to them with appropriate answers and tell them the procedure. They are available 24*7 to reach their passengers in their crucial time. 


  • Through Live Chat-

Many passengers cannot connect with the service team through their contact number, and now, they need another medium to reach them. The Live Chat option will help you have a one-to-one chat to know the solutions to your queries regarding their services. The points mentioned below will help the passengers to connect the customer care of the airlines:

  • On your devices with good internet, Sign in to the official website of Air India by entering the correct username and password of your account.
  • After logging in, please search for the contact us option on the website's homepage. By going on it, a chat box will appear on the page. Type all the queries and doubts you want to ask the customer care person of the airline.


  • Passengers can reach them through one-to-one chat during their working hours for rapid solutions to their problems. 


  • The customer care person will straight away respond to them on the chat box and tell them to solve problems you have with the information they are providing them. 


  • Though email-

Many such scenarios occur when a passenger wants to provide suggestions or feedback to the airline. In this way, you cannot depend upon the Air India customer phone number. For this, passengers have to use the email option. You can use the official email address of Air India to send mail to the airline customer service person. As they may not receive a quick response from the customer service person, it may take 24 hours to respond depending on the type of question asked by the passengers. 


Passengers can now connect the customer service person of the airline in the ways mentioned above, as the best way is through their contact number. The other alternative is also beneficial for the passengers to contact the customer service team in several ways. 

Joe Smutts

Living in United Kingdom