If you have booked a ticket on Delta and wish to cancel it, you should be aware of the provisions of Delta Airlines' cancellation policy. This page will clarify your doubts about Delta Airlines' flight cancellation policy and the conditions under which you may qualify for f
If you have booked a ticket on Delta and wish to cancel it, you should be aware of the provisions of Delta Airlines' cancellation policy. This page will clarify your doubts about Delta Airlines' flight cancellation policy and the conditions under which you may qualify for full refunds. See the sections below for Delta cancellation fees, the cancellation process, and how to avoid paying cancellation fees.
Conditions for full refund
Delta Airlines' cancellation policy allows you to cancel your ticket and claim a 100% refund if:
You buy your ticket (any type) directly from Delta and cancel within 24 hours.
Delta cancels your flight.
Delta delays your flight for more than 90 minutes.
You have purchased a refundable fare.
The passenger / fellow passenger dies and you can prove it.
You are a Delta Platinum or Diamond Medallion member and have an award ticket.
You receive an order for sudden military deployment (subject to documentary evidence).
Any special circumstances that prevent you from taking your flight, but solely at Delta's discretion.
Your Delta Airlines ticket (except Basic Economy) is subject to the no-cancel-charges policy:
You purchased your ticket after August 31, 2020 for travel within the United States, Puerto Rico, or USVI.
Your flight (including joint venture and codeshare partner flights) originates in North America to anywhere and you purchased your ticket after December 9, 2020.
Your flight is between the Caribbean and the United States/Mexico.
Delta Airlines' 24-hour risk-free flight cancellation policy applies to all tickets purchased directly from Delta Airlines. Under this policy, you can cancel any flight reservation within 24 hours, regardless of fare type.
Exceptions to the 24 hour cancellation policy
Delta's 24-hour cancellation policy does not apply to:
Tickets booked at travel agencies
Partially Flown Reissued Tickets
To cancel a SkyMiles award ticket, you must contact Delta Reservations.
Delta Airlines' cancellation policy offers additional relaxation to passengers during the COVID-19 travel waiver period, which expires on April 30, 2021.
If you purchased your ticket on or before April 30, 2021:
You can cancel your flight before departure.
You must travel anytime through December 31, 2022.
After you cancel your flight, you will receive an electronic credit for the full value of your ticket.
You must use your eCredit to rebook your new flight by December 31, 2022.
If you don't rebook your new flight and travel before December 31, 2022, your eCredit will expire.
If you purchased a Basic Economy ticket after April 30, 2021, with a travel date up to and including December 31, 2021:
You can make changes to your flight without paying a flight change fee.
You can't cancel your flight.
Delta's 2021 Temporary Basic Economy Change Waiver Policy will apply to your ticket.
Note. If you purchased a Basic Economy ticket after April 30, 2021, with a travel date in 2022, you cannot cancel, refund, or change your ticket outside of the 24-hour cancellation period.
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