A Quick Guide to Rectify QuickBooks Error Code OLSU 1013

Posted 2 years ago in TECHNOLOGY.

QuickBooks, when connected to the bank, allows users to view and download transactions. Unfortunately, while using online services or connecting with the bank, users sometimes come across QuickBooks error code OLSU 1013.

A Quick Guide to Rectify QuickBooks Error Code OLSU 1013

QuickBooks, when connected to the bank, allows users to view and download transactions. Unfortunately, while using online services or connecting with the bank, users sometimes come across QuickBooks error code OLSU 1013. It usually occurs when the connected bank account is inactive, or the connection is not set up properly. The error restricts the user from updating account information and viewing transactions. The good thing is following a few troubleshooting steps will help you reconnect with the bank. Read the complete blog carefully to learn about causes and troubleshooting solutions to resolve QuickBooks Desktop error OLSU 1013.

If you are searching for an instant solution to rectify QuickBooks error code OLSU 1013, connect with the QuickBooks technical support team by calling us on our toll-free number +1-888-704-1357.

Reasons that trigger QuickBooks error message OLSU 1013

Given below is the list of factors that prompt the error:

  • You are using an outdated version of the QuickBooks program.
  • You are using an unsupported version of Internet Explorer.
  • Bank’s services are updated or are under maintenance.
  • The file from your financial institution is not compatible with the QuickBooks version or update you are using.

Know Steps to Deal with QuickBooks Desktop error OLSU 1013

Solution 1. Download the latest update of the QuickBooks program released by Intuit

  • Close QB company files and then exit QuickBooks.
  • Select the Windows Start menu, look for the QuickBooks Desktop icon, and right-click it.
  • Select Run as administrator and wait till No Company Open screen opens.
  • From the screen, select the Help menu and click Update QuickBooks Desktop.
  • From the Options menu, select Mark All and then the Save button.
  • Click the Update Now tab and click to tick the Reset Update checkbox.
  • Click Get Updates to download the update and restart QuickBooks.
  • Install the latest update and restart your workstation.

Solution 2. Check Internet security requirements before connecting to the bank

  • Open Internet Explorer, select the Tools menu, and then Internet Options.
  • Go to the Advanced tab, scroll the security section and check if TLS 1.2 is selected.
  • Click Ok, close all open programs, and restart your workstation.
  • Try to view and download transactions again.

Related article:- QuickBooks Error 6147

Solution 3. Create a test company file and save bank feeds transactions

  • Start QuickBooks, select the file menu, and click New Company.
  • Click Express Start or Start Setup and set up bank feeds for the affected account.
  • Try to download bank feed transactions again.

Solution 4. Refresh connection with your financial institution

  • In QuickBooks, go to Company and click Charts of Accounts.
  • Tick the Include Inactive checkbox and look for the inactive account.
  • Right-click the inactive account and choose Edit Account.
  • Proceed to the Bank Feeds Settings tab, click Deactivate All Online Services, and then OK.
  • Click Save & Close, open your company file again and assure the lightning bolt is gone.

If the above troubleshooting solutions fail to eliminate the issue, check QuickBooks compatibility with the bank.

If you still get QuickBooks error code OLSU 1013 after following the troubleshooting procedure discussed above, get in touch with the certified QuickBooks expert’s team by dialing our customer support number +1-888-704-1357.

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Ashley Graham

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