Causes & Resolutions of QuickBooks Online Not Working with Chrome

Although QuickBooks Online can be opened in any browser, at times, when you are using Google Chrome for opening QuickBooks Online, QuickBooks does not seem to work. QuickBooks keeps freezing because of the cache and cookies. The most straightforward solution for this is to clear these cache and cookies data. If you, too, are confronting a similar issue, then stay on the page and enlighten yourself with the knowledge on why the glitch occurs and what to do when QuickBooks Online Not Working with Chrome.

If you are facing more significant, unique, or advanced issues, then quit fretting now and get in touch with the benevolent team of QuickBooks Customer Service through +1-855-856-0042 and get a perfect solution.

Find the reason for this browsing error

There are a few causes that are accountable for the occurrence of the freeze. So, before beginning to perform troubleshooting, you need to comprehend these responsive factors:

1. A major reason for this error is the cache and cookies of the browser.
2. If another system user tries to log in to QuickBooks Online on Chrome using the same credentials simultaneously, then QuickBooks won't open.
3. If the last session of QuickBooks online wasn't properly signed out, then you can get QuickBooks crashing.

The factors listed above could be responsible for the emergence of the error. Now let us jump to the troubleshooting part.

You may want to see: QuickBooks Error 6123

How to open QuickBooks online in Chrome without crashing?

Now, we provide you with the easiest way to resolve this error that can save you a lot of time. Let us start.

Step 1: Log in through the Incognito window

For switching to the private mode, aka incognito window, which doesn't save your browsing history on the device, follow the steps:

1. Use your keyboard to press Ctrl + Shift + N keys simultaneously.
2. Now navigate to qbo.intuit.com.

After doing this successfully, follow the next step.

You may also like to see: QuickBooks Error H303

Step 2: Clear the cache and the cookies of the browser

Cache and cookies are used by the browser to save the searches so as to run faster, but sometimes these can block the web pages as well. Follow the steps to clear these on Chrome:

1. Open Google Chrome on your computer system.
2. At the top right corner, you will see More; tap the option.
3. Select the More tools, then choose Clear browsing data.
4. Select a time range from the top.
5. Now tap on All time to delete everything.
6. Mark a check on the "Cookies and other site data" and "Cached images and files" options. Then click Clear data.

Alternative: Press the Ctrl + Shift + Delete keys together and tap the Clear data option.

The two steps above must have helped you in browsing QuickBooks in Chrome. If there is still some hitch in the process, then you can check your firewalls.

Also read: QuickBooks Error 6209

Conclusion

This blog intended to assist its user to figure out a way with an error when QuickBooks Online Not Working with Chrome. It stresses the reasons and then resolutions of the error. If your issue isn't resolved, it'd be best for you to consult with a QuickBooks Customer Service expert dialing +1-855-856-0042.