Email Not Working on iPhone & iPad

Posted 2 years ago in TECHNOLOGY.

In this article, you will know how you can fix Email Not Working on iPhone & iPad error.

Email Not Working on iPhone & iPad

Mail app not working on iPhone and iPad

Although Apple allowed users to change the default email app with iOS 14, many of us still rely on the iOS mail app to access our emails for its ease and features. But like any other app, the Mail app can occasionally act up and stop working on your iPhone or iPad!

Whether the app won't load or you can't send or receive emails, don't panic! We have some easy solutions to get the Email Not Working on iPhone & iPad again on your iPhone. Keep reading.

1. Check if the mail server is down

Before you begin troubleshooting, check the status of the mail server. If you're using iCloud Mail, check Apple's system status website and make sure the server is up and running.

And if you're using any other email provider, visit the provider's website. Contact your provider or system administrator if you are unable to log in via browser. Otherwise, move on to the next solution.

2. Check the get mail settings

If the email on your iPhone or iPad isn't updating, check and adjust your Get settings. Depending on your email provider, the setting will be set to Push or Fetch.
Launch Settings → Mail → Accounts.
Tap Get New Data.
Here, make sure that Automatically is selected.
Also, tap on the email ID and select Get or Send instead of Manual.

3. Look at your notification settings

Another culprit behind delayed alerts could be incorrect notification settings. Let's correct them.
Launch Settings → Notifications.
Select the mail app or third-party app you use.
Here, turn on Allow notifications and Time-sensitive notifications, if you haven't already.

Also, if you are using a focus mode on your iPhone, make sure the mail app is listed in the Allowed apps section and time-sensitive notifications are turned on.

4. Enable mobile data for the Mail app

The Internet is a key requirement, and if you experience network issues of any kind, the Mail app could be affected. So, check your Wi-Fi network, data plan, etc.

And if the Mail app works while you're in the office or at home, but not when you're away from home. Then it's time to check and modify some related settings.

Go to Settings → Mobile data.
Scroll down to the Mail app or third-party app and make sure it's turned on.

5. Check your iPhone storage

If your iPhone storage is full to the brim, you cannot receive new emails on your iPhone. Go to Settings → General → iPhone Storage to see the available space. Accordingly, wipe some data from your device.
Also, a full iCloud storage could prevent you from sending or receiving emails. Therefore, check your status as well; go to Settings → [your name] → iCloud and free up some storage if needed.

6. Force restart your device

Our favorite troubleshooting method on iGeeksBlog. And why not? Restarting your iPhone often fixes minor glitches. So, without further ado, reboot your device; If you need help, check out our guide on how to force restart any model of iPhone and iPad.

If your mail app isn't working even after restarting, move on to the next solution.

How to fix iPhone email not updating

There is no direct way to fix why your email is not updating on your iPhone. Therefore, you may need to try one, two, or all of these solutions before you get to the root of the problem.

1. Perform a manual update

Try updating your mail app before trying something more complicated manually. Open the app's inbox, drag your finger down the screen until you see a spinning wheel, then release. This should cause the app to reconnect to the email servers.

2. Turn airplane mode on and off

A connectivity issue can cause your iPhone email to stop updating. To refresh your connection, open your iPhone's Settings app and turn on the switch next to Airplane Mode. You can also turn Airplane Mode on and off from your Control Center. Here is a guide to using and customizing Control Center on your iPhone.

After that, wait 10 seconds, turn off airplane mode, and then check your mail app. If nothing has changed, try the manual update on n. #1 above.

3. Reset network settings

You can fix any underlying connectivity issues by resetting your network settings.

To do this, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and any VPN/APN settings you've used before. After completing the network settings reset, you need to manually reconnect to any Wi-Fi networks. You should then force close and reopen the Mail app to see if the problem persists.

4. Check mail settings

If the issue is still not resolved, it may be an issue with the app. You will usually receive email updates and notifications if you have the push-button enabled for the app. Instead of trying to 'retrieve' your emails, Push instructs email servers to 'send' them to your iPhone.

So when your iPhone email stops updating, take a quick trip to check your email update settings. Start by heading to Settings > Mail > Accounts > Get New Data, then toggle on the Push-button.

5. Delete and reinstall the mail app

A safe method to reset any possible problem in the app is to delete and reinstall the app. This will restore any settings you've tampered with back to default and possibly fix your iPhone email not updating issue.

Although Mail is part of the iPhone's standard app portfolio, you can reinstall it like any other app. That should give you a clean slate to start setting up your email accounts from scratch, avoiding any issues with your current setup.

Go to Settings > General > iPhone Storage > Mail and tap Delete App to remove the Mail app. Then reinstall the Mail app from the Apple App Store. Launch it and sign in with your email address. You can add additional accounts in Settings > Mail > Accounts > Add accounts.