Employee Onboarding: The Complete Guide for Businesses

Posted 2 years ago in BUSINESS.

No matter the size of your company, your onboarding process can have a greater impact on staff satisfaction and overall turnover than you might think.

Employee Onboarding: The Complete Guide for Businesses

No matter the size of your company, your onboarding process can have a greater impact on staff satisfaction and overall turnover than you might think. In a recent study, only 12% of employees thought their company did a good job of onboarding. Those who did have exceptional onboarding experiences, however, were 2.6 times as likely to be extremely satisfied with their workplace.

Welcoming employees is much more than just showing them the ropes. Find out what you need to include in your employee onboarding process to help your company stand out from the crowd including steps needed before they even step in the door to how to follow up one year later.

What is Employee Onboarding?

Employee onboarding is a process designed to help new hires get familiar with an organization and their role in it.

Welcoming employees in this way has two main purposes. One, the most traditional, is to transform a promising candidate into a top-performing employee as quickly as possible. Data suggests that the average productivity rate for a new employee is around 25% which makes a great onboarding process even more important.

The second main purpose of employee onboarding is to shape the first impressions a new hire has of your company. This often involves fostering meaningful relationships so your new employee feels supported and connected. Along with showing them how they fit into the culture of an organization.

Stages of Employee Onboarding

While you could break down an onboarding process into many steps, there are five main stages of onboarding. Hiring employees might seem like the hard part but everything that comes after is also very critical. The whole process starts from the moment a new candidate signs up for a role and ends when they can autonomously do the job they were brought on to do.

Pre-boarding

 

Even before your new hire's first day, they're already forming an impression of your company. From the welcome email to the onboarding forms, each point of contact is a new way to show your new recruit what it's like to work at your company. Consider a user-friendly workflow like https://workbright.com/verify-i9-remote/ to help with this process.

Here are some of the steps that you can take to make sure this period goes as smoothly as possible so that they walk into the door on day one a happy camper.

  • Send a clear welcome email with practical information
  • Invite to their first team social event
  • Draft and provide a plan for their first 90 days
  • Discuss the new hire with their colleagues
  • Set up any relevant access including email address and office access
  • Plan a schedule for their first day
  • Prepare workspace (if relevant)

The First Day

An employee's new day can be overwhelming and chances are, anything you try to teach them will be lost in a haze of new names and processes. Focus instead on showing them the essentials and making them feel as welcome as possible.

Here are some steps to include in your onboarding process for day one:

  • Start off with a welcome celebration for colleagues and key collaborators in the office
  • Introduce to colleagues and anyone they will work closely with
  • Give them a tour of the office
  • Discuss their plan for the next 90 days
  • Provide an overview of the company
  • Overview of the regular weekly and monthly structure of the business
  • Provide access to any resources needed for the role
  • Light training for any essential software e.g. email system or communication software

The First Week

Once the excitement of the first day is out of the way, you can start to ease your new hire into day-to-day office life. Every workplace is different but the key here is to not have too many expectations straight away and give them a supportive space to learn the ropes. These are some key tasks to fit in on their first week:

  • Individual chats with direct team members and other colleagues
  • One-on-one with manager
  • Assign a mentor
  • Continue training for any systems and software needed
  • Add employees to the company's About Us page (if relevant)
  • Introduce on LinkedIn
  • Plan check-in meetings for the first 90 days

The First 90 Days

When training employees, the first three months are the most important. This is the time when your employee really gets to dive into their new role and make sure they understand everything they need to do and who they can contact for help. While formal training may only be needed for a couple of weeks, there are still many important steps that need to be completed to ensure a smooth transition into the workplace.

Some of the steps you should include in your employee onboarding during this time include:

  • A clear outline of what's expected during this period
  • Establish a list of goals for the first year, key performance indicators, and stretch goals
  • Regular check-ins to see how they're going
  • Employee engagement and team building through at-work and other social events
  • Schedule meet and greets with top performers and company leaders
  • Continuous feedback loop with managers and direct colleagues
  • Check whether the new hire has any issues or concerns

The First Year

A good way to wrap up your employee's first year is to have a final sit down to discuss how they thought everything went. This can be in combination with their first annual performance review or as a more informal chat. Things you can discuss include:

  • How your new employee has performed
  • Their future at the company including career planning and progression
  • Identify any additional training needs
  • What they thought of the onboarding process
  • Any suggestions they have for future recruits

Employee Onboarding Done Right

You don't need fancy onboarding software or over-engineered onboarding processes when it comes to hiring employees. The key to great employee onboarding is clear processes and an open space for your new hire to grow into their role. If you'd like to continue building your onboarding process, head to our Lifestyle section for more.

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abdullah ashraf

Living in Pakistan

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