How do I Speak to Real Person at Optus?

Posted 2 years ago in TECHNOLOGY.

If you want to talk to the person at Optus, there are many options of speaking with the representative of the Optus customer service through making a phone call and taking the IVR option. You can do a live chat with them, talk on their social media platforms, and send emails.

How do I Speak to Real Person at Optus?

If you want to talk to the person at Optus, there are many options of speaking with the representative of the Optus customer service through making a phone call and taking the IVR option. You can do a live chat with them, talk on their social media platforms, and send emails. However, Optus is one of the best telecommunication companies in Australia. However, it can help offer communication, entertainment, and IT services to the people. In addition, it is the best and biggest wireless transmitter in Australia. However, it has many Optus subscribers or users who can use its services. So, if you also want, here you will see the modes of speaking with representatives of the Optus by following steps or methods.

Speak with Optus Representative through Calling with IVR Option 

  • Press 1, if you have any queries related to your Optus account or its services.
  • Press 2, if you want to purchase new service.
  • Press 3, for installation, setup, or activation related queries.
  • Press 4, to directly get in touch with a live person.

In addition, you can work on weekdays, Monday to Friday between 9 am to 6 pm. And, on weekends, only on Saturdays you will talk to them between 9 am to 5 pm. However, you can’t speak with them on Sunday due to being off Sunday.

Do message to the Optus Professional

  • Browse the portal of Optus and open the contact us box.
  • Find the option of messaging someone at Optus. Pawl the link.
  • Then, log in to your Optus account.
  • After that, here you will see the message box 
  • Then, please send a message to them directly.

Contact Optus Customer Service via Live Chat

You can also contact customer service using the Optus Live Chat Support option, where a team of representatives will help you with different queries. You can visit the official Optus website and then click on the Contact us section. You can choose the option Chat with us, and then you can enter your queries into the given field and start to chat with a live person.

Contact Optus via Email

You can use the email option to contact the Optus Customer Service team, and you can find this option under the Contact us section. You can click on Message Us Now option and then fill the required details into the form. Click on the Submit tab, and then your email will be delivered to the Optus customer service team.

Contact the Person by Visiting the Store

  • Open the portal and visit the page contact and help.
  • Under the contact page, find the store locator and tap it.
  • Then, go through with your nearest location of the Optus store.
  • And, reach there and speak with the customer care spokesperson at Optus directly face to face.
  • Therefore, service people are always available for you with reliable and relevant solutions whenever you need them.

Speak with Social Media

  • Go through with the Optus web
  • Move your page towards the end and locate it for social media help.
  • Tap on the bar of Twitter, Instagram, Youtube, Facebook, and LinkedIn.
  • You can send messages to them and share your experience on Youtube.
  • Moreover, they will help you soon after receiving the messages.
  • Further, if you follow or subscribe to these platforms, you will get the latest features and updates.

Hence, The Optus will help you solve problems within 24 hours. However, it can help you access, update, install, set up your account. Therefore, if you are facing issues with Optus spokesperson, don’t hesitate to talk to them, and you will get instant support and reliable solutions to resolve your issues. In addition, you can also acquire all information via social media or go through the page.

 

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william smith

Living in United States

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