What to do if you get QuickBooks has stopped working error?

Some QuickBooks errors are really frustrating, like QuickBooks has stopped, which is seen when a user tries to open the QuickBooks Desktop application. When the error triggers, an error message shows up on the screen saying, “A problem caused the program to stop working correctly.” The program sometimes quits itself when a user tries to open it even without giving any error message. In this blog, we will brief you on causes and troubleshooting solutions to fix QuickBooks Desktop is unresponsive error.

If you are unable to resolve QuickBooks has stopped working error on your own? Reach out to the QuickBooks support team for help by calling us on our toll-free number 1.855.738.2784 

Reasons that can cause QuickBooks Desktop doesn’t start error

Down below, we have listed a few major causes of this QuickBooks error. Go through them before proceeding to the solutions:

1. 1. The name of the QuickBooks company file might be too long.
2. 2. QuickBooks Desktop installation is damaged or corrupted.
3. 3. Other background processes interfere with QuickBooks making it unresponsive.
4. 4. User might have a damaged Windows operating system.

Now, implement the troubleshooting solutions given below to fix the error from the root.

You may read also : QuickBooks Company File Not Found

Solutions to Get Rid of QuickBooks Desktop is unresponsive error

Following are the basic and effective troubleshooting resolutions for the error:

Solution 1. From the QB Tool Hub, make use of the Quick Fix my Program

Using Quick Fix my Program from the QuickBooks Tool Hub will help you run a quick repair on the program and close all background processes. The steps given below will guide you on how to use the tool:

1. 1. Close QuickBooks data files, quit QuickBooks Desktop, and download the most recent QuickBooks Tool Hub version.
2. 2. Once the download completes, save the file somewhere you can easily access.
3. 3. Move to the location where you saved the file, open it, and follow the instructions given on the screen.
4. 4. You need to mark the agree to the terms and conditions checkbox to successfully install QuickBooks Tool Hub.
5. 5. After installation, open the QuickBooks Tool Hub by double-clicking the QuickBooks Tool Hub icon and select the Program Problems tab.
6. 6. Click Quick Fix my Program, wait till it repairs the program, and then open QuickBooks.

Solution 2. From the QuickBooks Tool Hub, put QuickBooks Program Diagnostic Tool to use

1. 1. If closed, reopen QuickBooks Tool Hub and choose the Program Problems tab.
2. 2. Click the QuickBooks Program Diagnostic Tool and wait for around 20 minutes to run the tool.
3. 3. When QuickBooks Program Diagnostic Tool finishes, reboot your PC and open QuickBooks.

Solution 3. Repair the damaged QBWUSER.ini file by changing its name

1. 1. Open the QuickBooks folder where the QBWUSER.ini file. If you can’t see the folder, enable hidden files and folders.
2. 2. Locate the QBWUSER.ini file in the folder, right-click it and select the Rename option.
3. 3. To change the name, include the name .old after the extension.
4. 4. Next, change the name of the EntitlementDataStore.ecml file and then open QuickBooks Desktop.

By following the troubleshooting solution discussed above, you will surely resolve QuickBooks has stopped working error. In case none of the above troubleshooting solutions work, connect with the QuickBooks support team for assistance by calling us on our toll-free number 1.855.738.2784. 

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