How Do I Contact Korean Air Customer Service?

Posted 2 years ago in TRAVEL.

With a huge fleet size and passengers carried on board, Korean air offers top-notch in-flight services to all the passengers across the globe.

How Do I Contact Korean Air Customer Service?

With a huge fleet size and passengers carried on board, Korean air offers top-notch in-flight services to all the passengers across the globe. Korean Air is the flag carrier airline of the South Korea region. If you have your upcoming flight bookings with this airline, get help from the below-mentioned ways to contact Korean air support team. Though there are many contact methods, this article will focus on the step-by-step guide to provide in-depth information for your knowledge. 

Korean air customer service

Here are the most used techniques to talk to a live representative of Korean air for all your issues regarding booking, cancelation, and refunds with the airline:

  • Connect via phone call:

  1. To contact Korean Air, you need to get a hold of your desktop or phone and open the web browser.

  2. Now launch the official Korean air website, and on the homepage, you need to scroll down to the bottom of the screen. 

  3. Locate the 'service centers' option under the drop-down menu of the customer support tab and click on it.

  4. This action will take you to another window, so you need to select your country from where you wish to contact the airline then hit the search button.

  5. The official calling number of the Korean airline executive will appear in the search result.

  6. Get the appropriate number and dial it using your phone. 

  7. Listen to the automated machine hearing and follow the appropriate IVR options as per your concerned issue. 

  8. Press the desired key that can connect you with the agent at Korean air.

  9. Finally, you can explain your problem to get the proper resolution in no time. 

Make sure to check the availability of the executives on call as they are active at a specific time. 

  • Connect via live chat:

  1. Go to the Korean airline's official website.

  2. Confirm your cookie selection so that you can access the website and experience smooth surfing. 

  3. You will see the pop-up option of the live chatbot on the homepage of Korean air so click on it.

  4. You will immediately be redirected to another window of the chat support feature.

  5. Type your query in detail to get an instant reply from the chat support team of Korean air. 

The live chat option of Korean air is available all days of the year and all hours of the day so that you can get help anytime. This method is quick and instant to get a reply. 

  • Connect via social media platforms:

Korean Air is actively available on youtube, Facebook, Twitter, Instagram, etc. Passengers can try reaching out with the help of the direct links given on the Korean air website. You can drop a direct message explaining your problem on these social media handles anytime to get a reply from the Korean air customer service team. If you have any feedback or comment, you can also leave that to get the response on the official accounts. 

  • Connect via feedback form:

  1. Browse the official Korean air website on your web engine. 

  2. Scroll down on the Korean air homepage to find the 'customer feedback' option under the customer support tab.

  3. Click on it and then on the following window, find and hit the 'send us your comment' option.

  4. In the next step, you need to log in with your username and password. Passengers can also go with the continue as a guest option. 

  5. Mark the privacy policy and user agreement, then click on the Next button. 

  6. The customer feedback form will appear on the following display, so select your concern type and the sub-category.

  7. Fill out the form with all necessary personal details, booking details, additional comments, attach the files if required, and click on the confirm button. 

  8. Your feedback form will be submitted successfully, and you will receive a notification for the same on your associated mailing id. 

  9. Finally, the concerned team from Korean air will connect to you with the proper resolution. 

Final words

So now it's clear that Korean air provides many contact options so that passengers can effortlessly get in touch with the customer's service team. Please make sure you choose one of them as per your comfort and preferences. However, the best way to connect is through a Korean air phone number as this method can provide the exact solution. The executives are available at a specific time, so do not forget to check it out before making a call.

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