What causes QuickBooks error 15101 and How to Fix it?

QuickBooks community is flooded with complaints regarding QuickBooks 15XXX series errors. One most common of them is QuickBooks error 15101, which evokes when a user tries to download QuickBooks Desktop and payroll update. A damaged or missing digital signature certificate is the main cause of this payroll error. There is nothing to worry about, as downloading a new digital signature certificate will help you resolve the error. Go through the complete blog to know what give rise to QuickBooks error message 15101 and how to fix it.

Got stuck with QuickBooks error 15101? Call us on our toll-free number 1.855.738.2784  and connect with the certified QuickBooks expert’s team for advanced troubleshooting assistance

Reasons why you come across QuickBooks Payroll update error 15101

The factors that trigger this payroll error in QuickBooks are as follows:

1. 1. Presence of damaged and corrupted digital signature certificate.
2. 2. Interruption from third-party applications and inappropriate Windows Firewall settings.
3. 3. Internet Explorer settings on the system are misconfigured.

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Top Solutions to Deal with QuickBooks Desktop error 15101

Solution 1. Get the latest update of the QuickBooks application

1. 1. Start QuickBooks Desktop, choose the Help menu, and select Update QuickBooks Desktop.
2. 2. Click the Update Now tab and mark the Reset the updates checkbox.
3. 3. To start downloading the update, click the Get Updates button and open QuickBooks.
4. 4. When prompted, click the Install Now button on the QuickBooks Desktop Update Service window to install the update.

Solution 2. Download a fresh digital signature certificate to fix error 15101

1. 1. Move to C:\Program Files\Intuit\QuickBooks, find the QBW32.exe file, and right-click it.
2. 2. Select Properties, click the Digital Signature tab and choose Intuit in the signature list.
3. 3. Click Details, head to the Digital Signature Details window, and select View Certificate.
4. 4. Next, go to the Certificate window, click Install Certificate, and choose Next.
5. 5. Select Finish, restart your PC, and then start the QuickBooks Desktop application.
6. 6. Once done, download the payroll update again.

Solution 3. Download QB Tool Hub and make use of the Quick Fix my Program Tool

1. 1. Close all open company files before you exit the QuickBooks Desktop application. Open your web browser and download the setup file of the most recent version of QuickBooks Tool Hub.
2. 2. When the download completes, save the setup file to an easily accessible location, and then double-click to open it.
3. 3. Follow the instructions given on the screen and select the agree to the terms and conditions checkbox to install the tool hub successfully.
4. 4. Move to your Windows Desktop, locate the QuickBooks Tool Hub icon, and double-click to open it.
5. 5. When the QuickBooks Tool Hub opens, select the Program Problems tab, and click Quick Fix my Program.
6. 6. Let it repair the program. When it finishes, open QuickBooks and sign in to your company file.
7. 7. Finally, try to download the payroll update file again.

This blog on QuickBooks error 15101 ends here. We are full of hope that the troubleshooting solutions discussed above will help you resolve this payroll error. In case the problem continues, connect with the QuickBooks support team for help by calling us on our toll-free number 1.855.738.2784.

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