How to Fix QuickBooks Error 1328?

Posted 2 years ago in BUSINESS.

This blog article unveils likely explanations for the QuickBooks update error 1328 and methods to troubleshoot it.

How to Fix QuickBooks Error 1328?

QuickBooks error 1328 is a complicated technical error while uninstalling the program. You may also meet an error while upgrading QuickBooks to the latest version. The error may pop up owing to numerous probable causes in the QuickBooks.


This blog article unveils likely explanations for the QuickBooks update error 1328 and methods to troubleshoot it. You can also contact our certified technicians for quick and precise solutions.

How to repair QuickBooks error code 1328?

If you run into QuickBooks error code 1328, you must take the following actions to resolve it:

Solution 1: Locate & Rename Config.msi File

Rename config.msi Image

If you encounter this error, the first thing you should do is locate and rename the config.msi folder. The temporary files in Config.msi might cause problems for QuickBooks.

  • Go to C: Drive and look for the "config" file
  • A menu will open up when you double-click the file
  • Select Rename from the drop-down
  • Take the cursor to the end of the file name and add .old towards the end
  • To save your changes, hit the Enter key
  • Hide the protected files once again and check for QuickBooks update error 1328.


Solution 2: Repair the Damaged QuickBooks Installation

For this procedure, you need to enter into Windows as Administrator and navigate to the Features in your Windows Control Panel. 

  • Uninstalling QuickBooks requires selecting the Uninstall/Change option from inside the QuickBooks program's settings menu 
  • The QuickBooks installer appears on your screen, and you can then choose Repair from the drop-down menu
  • Once the repair procedure is done, attempt to update the program again
  • If QuickBooks update error 1328 persists, go to the next step.


Solution 3: Utilize Registry Repair Tool for the Error Resolution

  • Using the Registry Repair Tool helps fix installation error 1328 caused by faulty registry entries 
  • The corrupted registry entries that are causing the error are automatically repaired. 
  • In addition to executing the program, you should also clean up any malware that may have infected your computer 
  • After cleaning up your system, delete obsolete PC Device Drivers 
  • Run Windows System File Checker, and apply all needed updates for your Windows
  • Check to see whether the QuickBooks error 1328 applying patch has been corrected or not after completing these procedures


Solution 4: Utilize QuickBooks Install Diagnostic Tool to Fix Installation Error

To utilize QuickBooks Install Diagnostic tool, you need to download and install QuickBooks Tool Hub on your computer:

  • First, exit QuickBooks
  • Download the most current version of QuickBooks Tool Hub
  • Go to downloads and open the downloaded exe file
  • Follow the on-screen directions to begin setting up the tool hub
  • Further, you need to agree to the terms and conditions 
  • The QuickBooks Tool Hub icon will appear on the desktop when the installation completes.

Installation Issues tab in Tool Hub Image

Run the QuickBooks Install Diagnostics tool at this time:

Installation Issues tab in Tool Hub Image

  • Let the device run to resolve the installation issues (the whole procedure may take up to 20 minutes)
  • Restart your system when the utility completes the repair


Solution 5: Use Clean Install to reinstall QuickBooks

Clean Install Utility Screenshot

To accomplish this, you first need to remove your QuickBooks program and then perform a clean install of QuickBooks.

  • Install the program from the installation CD directly
  • Installation is done using a downloaded file
  • You may pick any approach to finish the QuickBooks installation and eradicate QuickBooks error number 1328 by applying the patch


The above-described methods, in most cases, fix the Error 1328 in QuickBooks Desktop. However, if you are still encountering the same error code, please reach out to our 24/7 QuickBooks error support team of experts at 1-800-615-2347.