An Updated Guide to Address QuickBooks Crash Com error

QuickBooks crash com error usually takes place when users open, work or send forms in QuickBooks. The error shows up with a short message, “Crash: Com Error.” There are multiple reasons that trigger the error, such as incorrect mail settings, outdated Outlook and QuickBooks, and compatibility issues. The good thing is following a correct troubleshooting procedure will help you eliminate the error. Stick to the blog to learn about other causes and troubleshooting solutions to fix it.

If you are stuck with QuickBooks crash com error and looking for an immediate resolution to fix it, connect with certified QuickBooks professionals via 1.855.738.2784 and have words with them

Reasons that trigger QuickBooks com error while sending invoices

Following are the root causes behind the QuickBooks crash error:

1. 1.QuickBooks version you are using is not compatible with Outlook.
2. 2. Microsoft Outlook is not running as the default mail app.
3. 3. QuickBooks Desktop is not running in compatibility mode.

Recommended to read: QuickBooks Bank Connection Issues

Methods to Rectify QuickBooks crash com error Windows 7

Method 1. Make use of Microsoft Outlook as the default mail app

1. 1. Close QuickBooks, open Control Panel, and select Programs.
2. 2. Click Default Programs, then select Set your default programs and click Mail.
3. 3. Finally, choose Outlook as your mail app.

Method 2. Make a new email profile in Microsoft Outlook

1. 1. Close the Microsoft Outlook, open Control Panel and choose User Account   and then Mail.
2. 2. Go to the Mail Setup window, choose Show Profiles, and click Add.
3. 3. Move to the Profile Name field, enter the name and click OK.
4. 4. Follow the steps given on the screen to add an email account and click Apply.

Method 3. Add up an email account to Outlook

1. 1. Open Microsoft Outlook, move to File, and click Info.
2. 2. Click Add Account to start setup, enter the email address and click Next.
3. 3. Select the server in Microsoft Outlook and click Connect.
4. 4. Enter your email address password, click OK and complete the setup.

If QuickBooks can’t find Microsoft Outlook, follow these steps to see email options:

1. 1. Start QuickBooks Desktop and go to the Edit menu.
2. 2. Select Preferences, then Send Forms and choose My Preferences.

Method 4. Update Outlook and QuickBooks to the latest releases

Update Outlook:

1. 1. In Microsoft Outlook, go to File, and choose Office Account.
2. 2. Select Update Options and click Update Now.

Update QuickBooks:

1. 1. Open the Windows Start menu, look for the QuickBooks icon and right-click it.
2. 2. Select the Run as Administrator option. When you see the No Company     Open screen, select the Help menu and choose Update QuickBooks Desktop.
3. 3. Go to the Options tab, choose Mark All, and click the Save button.
4. 4. From the Update Now tab and click on the Reset Update checkbox and select     Get Updates.
5. 5. Complete the download, restart QuickBooks and start the installation   process.
6. 6. Once it is done, restart your workstation and open QuickBooks.

We are hopeful that the troubleshooting methods given in the blog above will help you troubleshoot the QuickBooks crash com error. If the problem doesn’t fix, connect with the QuickBooks support team for help by dialing our helpline number 1.855.738.2784
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