Different Ways to Fix Error 15106 in QuickBooks Desktop

Posted 2 years ago in TECHNOLOGY.

Are you getting the QuickBooks error code 15106 when updating the program? Well, this article will help you to fix this error on your behalf.

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Different Ways to Fix Error 15106 in QuickBooks Desktop

QuickBooks is a very powerful application built with many features packed into it, due to which it's bound to get errors sometimes. One such error is 15106, the most common error when we are updating the QuickBooks application. You should regularly update the application to ensure that you get the latest features and that any previous bugs are also resolved.

So, this issue can't be overlooked and needs to be resolved at the time of its popup. The error message will be similar to this "Error 15106: The update program is damaged, or Error 15106: the update program cannot be opened.

The primary reason for this Error is generally because of the administrative rights, the firewall restriction on the QuickBooks application, or both. So, let's see how we can eliminate this QuickBooks error code 15106.

Why does this QuickBooks Error 15106 occur?

As discussed earlier, it's the most common type of error that occurs while you update or install the QuickBooks application updates. Let's see all the possible reasons that could have caused this Error.

  • The antivirus software installed on your system can block the application's update.
  • You might not be using the administrator account during the update. You might have been logged in with some other profile.
  • Your User Account Control (UAC) settings are set to the strict mode, which will not allow the application to update.

Steps to Fix the QuickBooks Payroll Update Error 15106

After we have taken a look at all the possible causes of the error, we will now see how to resolve the QuickBooks Error 15106 so that you can start updating your application once again. Go through the steps below for troubleshooting the error. 

Fix 1: Using the Administrator Account on Your Computer

If you are logged in currently as another user, then:

  • Go to the desktop and locate the QuickBooks application icon there.
  • Right-click on the icon and then click on Run as an administrator.
  • You will be asked to enter your private login password. Type the password and enter; you will then be able to log in as an administrator.
  • Alternatively, you can also log in by switching the user profile by:
    • Open the start menu and click on the account name icon.
    • Select the switch user option and change the profile to the admin account.
  • Enter the credentials (password) of the admin account and hit the enter button. it will now switch the account to the administrative account

Fix 2: Closing the antivirus application and renaming the folder

Many times, the antivirus or the spyware application installed on your system can block certain files of the QuickBooks application, which causes an error during the update, so follow these steps below to close your application

  • Open your system's task manager by pressing the Ctrl + Alt +Del key together on your keyboard. A new window of the Task Manager will open up on your screen.
  • Now go to the process tab in the Task Manager and locate the name of your antivirus software from the list. 
  • Click on it to select it, and then click on the End Process button at the bottom right of the Task Manager screen. It will close the antivirus application. After that, close the application.

Now for the rename process:

  • Open your file explorer (My Computer icon) from the desktop or by pressing the Windows + E on the keyboard.
  • The File explorer will open up. Click on the top search bar in it and go to C:\Program Files\Intuit\QuickBooks(year)\Components for those users that are on the 64-bit operating system and C:\Program Files(x86)\Intuit\QuickBooks(year)\Components for those users that are on the 32-bit operating system.
  • Once you have opened this location, locate the folder with the name download QB and rename it.
  • Once it's done, try to start to update the QuickBooks desktop application once again.

 

Conclusion

By using this method, you will surely be able to fix the QuickBooks Error code 15106 of the application and can smoothly resume your update operations in it. 

We have a dedicated QuickBooks payroll error support team of experts that resolves these issues of the QuickBooks application. We provide priority solutions, so our clients don't have to waste manually resolving the issue. Don't hesitate to reach out to us at 1-800-615-2347.

Olivia Watson

Living in United States

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