Learn Some Quick Solutions to fix QuickBooks Backup Failed Error

Posted 2 years ago in TECHNOLOGY.

Numerous users come across a QuickBooks backup failed error while trying to backup company files on QuickBooks Desktop.

Learn Some Quick Solutions to fix QuickBooks Backup Failed Error

Numerous users come across a QuickBooks backup failed error while trying to backup company files on QuickBooks Desktop. When it triggers, an error message pops up on the screen saying, “QuickBooks was unable to back up your company file. QuickBooks could not create a disk image." It usually occurs when no external storage device is connected to the workstation to save the backup file. If you cannot back up a company file or get a QuickBooks Desktop backup error, go through the complete advisory blog, and follow the troubleshooting steps to fix it.

If you find it challenging to overcome the QuickBooks backup failed error and require assistance for the same, dial +1-888-704-1357 and talk to certified QuickBooks professionals. 

Main causes of QuickBooks backup not working error

Following are some possible reasons that trigger the error:

  • Some damage or corruption in the company file causes failure to create a backup.
  • QuickBooks' backup path is not correct.
  • No external storage device is connected to the computer to save the backup.

Top 4 Solutions to Deal with QuickBooks company file backup error

Solution 1. Make use of the Rebuild and Verify Utility tool

  • Log in to your company file again and go to the File menu.
  • Choose Utilities, select Rebuild Data and click OK.
  • Wait till the repair completes and click OK.
  • Click the File menu again, select Utilities, and choose Verify Data.
  • If QuickBooks doesn’t find any problem, click OK. If it finds a problem with your company file, click Rebuild Now.

Solution 2. Check the backup directory in QuickBooks

  • In QuickBooks, click the Edit menu and choose Preferences.
  • Now, select the backup directory you have chosen in QuickBooks.
  • Assure QuickBooks has a valid path to create a backup.

Read more:- QuickBooks error 6123

Solution 3. Give a new name to the QuickBooks network data configuration file

  • Close the QuickBooks Desktop application and open the Windows File Manager.
  • Proceed to C: Users Public Public Documents Intuit QuickBooks and find the network data file.
  • The file will be of the same name but with a .nd extension.
  • To change the name, right-click the file and select the Rename option.
  • Add the word .old file after the file extension and hit Enter to save the file with a new name.
  • Now, try to create a backup once again.

Solution 4. Make sure your backup file has a .qbb extension

  • Open QuickBooks, go to the File menu, and choose Restore Company.
  • Click Restore a backup copy, then Next, and choose Local Backup.
  • Look for your company file on the workstation. Its format would be companyname.qbb.
  • Choose a folder to save the restored company file, choose Open and click Save.

We know it is complicated to resolve the QuickBooks backup failed error. But, we are full of hope that the troubleshooting solutions discussed above will help you fix the issue. If you still need help, get in touch with the certified QuickBooks expert’s team by calling us on our toll-free number +1-888-704-1357.

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Ashley Graham

Living in United States

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