Your Quick & Handy Guide to Fix Error Initializing QBPOS Application Log

Posted 2 years ago in TECHNOLOGY.

QuickBooks offers numerous features to users. Its Point of Sale version is a one-stop solution for all retail businesses.

Your Quick & Handy Guide to Fix Error Initializing QBPOS Application Log

QuickBooks offers numerous features to users. Its Point of Sale version is a one-stop solution for all retail businesses. But, sometimes, users come across an error initializing QBPOS application log error while launching the application. There are numerous reasons behind the error, such as a damaged QuickBooks POS shell folder, outdated QuickBooks program, and faulty QuickBooks installation. Go through the complete advisory blog to know what triggers QuickBooks POS application log error and fix it with the troubleshooting solutions given below.

If you need immediate assistance to resolve error initializing QBPOS application log, dial our toll-free number +1-888-704-1357 and talk to certified QuickBooks professionals

Causes behind the occurrence of QuickBooks POS Application Log error

Following are some prominent factors behind this QBPOS error:


1. The QuickBooks Desktop application is not updated.

2. Damaged or corrupted QuickBooks shell folder.

3. QuickBooks Desktop installation is not conducted properly.

4. QuickBooks POS user is not logged in as an administrator.

Advanced Troubleshooting Solutions to Fix QuickBooks POS License Manager Initialization error

Solution 1. Get the latest QB Desktop update released by Intuit

  • Close all company files before closing the QuickBooks Desktop application
  • On your Windows desktop, select the Start menu and find QuickBooks Desktop.
  • Right-click the QuickBooks Desktop icon, choose the Run as administrator option and move to the No Company Open screen.
  • When the No Company Open screen opens, select the Help menu, and choose Update QuickBooks Desktop.
  • Choose the Options tab, click Mark All, and then the Save button.
  • Click the Update Now tab, tick the Reset Update checkbox, and select Get Updates.
  • When the download completes, open QuickBooks Desktop and click Yes to install the update.

     Read more:- QuickBooks Error 6000 77

Solution 2. Change the content of the QBPOS shell folder

  1. Foremost, end the QBPOSShell task:
  • Tap the Ctrl + Alt + Delete keys on your keyboard and choose Task Manager.
  • Click the Processes tab, then select QBPOS Shell and choose End Task.
  1. View hidden folders:
  • Select the Windows Start menu and write ‘file explorer’ in the search field.
  • Click the File Explorer icon, select the View tab and mark the Hidden Items checkbox.
  1. Give a new name to the QBPOS Shell folder:
  • Go to C:\Users\{User logged on}\AppData\Local\Intuit and open the QBPOS folder with the latest modified date.
  • Next, right-click the user.config file and select the Rename option.
  • Change the file name to ‘user.configold’ and close the window.
  • Open the QuickBooks Desktop Point of Sale again.

Solution 3. Create a new user and grant admin rights

  1. Generate a new local user account:
  • Click the Windows Start menu and then click the Settings icon.
  • Choose Accounts, select Family & other users (Other users), and then Add someone else to this PC.
  • Choose the I don’t have this person’s sign-in information option and go to the next page.
  • When the next page opens, choose Add a user without a Microsoft account.
  • After that, enter a username and password, then click Next.
  1. Now grant admin privileges to the local user
  • Click the Windows Start menu, choose Settings, and then Accounts.
  • Select Family & other users (Other users) and choose the user’s name you created earlier.
  • Click Change account type and select Administrator under the Account type.
  • Click OK and sign in as administrator.
  1. Finally, open QuickBooks Desktop Point of Sale.


If you are confused and need help fixing the error initializing QBPOS application log, call us on our toll-free number +1-800-579-9430 and talk to certified QuickBooks professionals.

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Ashley Graham

Living in United States