Why is QuickBooks email not working, Answer & solutions?

Posted 2 years ago in TECHNOLOGY.

QuickBooks is a software designed by Intuit to ensure accurate accounting and related financial processes.

Why is QuickBooks email not working, Answer & solutions?

QuickBooks is a software designed by Intuit to ensure accurate accounting and related financial processes. It works as a companion with its users to perform complex accounting tasks and manage the data systematically. This data is the core of any business and includes all the transactions, assets, and other crucial information. QuickBooks works it all pretty well and modifies this data to be presentable. QuickBooks allows users to securely share the data like transactions, invoices, etc., using emails. But this service can be abrupted by some internal errors occurring in QuickBooks. If you are also in the same situation wondering why is QuickBooks Email Not Working, go through this blog to learn all the aspects of this issue and the effective ways to fix it.

Reach out to experts at +1-855-856-0042 for any advice related to this issue.

About the issue

QuickBooks allows its users to send and receive emails. But some issues can hinder the email service, making you restricted from sending any emails through QuickBooks. Till you get rid of this error, you’ll remain blocked from sharing emails. There’s no reason to worry because this issue is mainly caused by some settings in your QuickBooks or windows and can be resolved easily.


The reasons that can be considered responsible for this error in QuickBooks are-

  1. The dll file is corrupted and needs some repairs.
  2. The QuickBooks is running in Administrator mode.
  3. QuickBooks is using any third-party program as a preference to share emails.

Also Read:- Solutions To Resolve QuickBooks Script Error


The methods you can try to fix this error in your QuickBooks are-

Solution 1-Try toRepair the MAPI32.dll file

Any damage or corruption in this file can cause this error in QuickBooks. The file can be found in C:\Windows\System32.Follow the steps to repair this file-

  1. Open the System32 folder and search for ‘FixMapi’ in the search bar.
  2. Run exe and follow the instruction for repairing the file.
  3. After the repair is finished, reopen QuickBooks.

If there are still issues while sending emails, try the next solution.

Solution 2-Stop your QuickBooks from running in Administrator mode

Your QuickBooks should not be automatically set to run in Administrator mode. Follow the steps to verify-

  1. Go to the folder that contains all your QuickBooks files.
  2. Right-click on exe and select Properties from the options.
  3. Go to the Compatibility tab, and uncheck the box representing the Run in Administrator mode
  4. Click on Apply and tap
  5. Reopen your QuickBooks.

If you cannot send emails, try the next solution.

Solution 3- Set Outlook as a preference in QuickBooks

Any third-party programs may not be compatible with QuickBooks, so always use Outlook as a preference. Follow the steps to make Outlook a preference in QuickBooks.

  1. Open your QuickBooks on your computer.
  2. Tap on Edit and select Preferences from the drop-down menu.
  3. Click on Send Forms option and select My Preferences.
  4. Select Outlook as your preference for sending emails.
  5. Click on Ok and reopen QuickBooks.


We are at the end of this blog; we discussed why is QuickBooks Email Not Working and the methods that are effective to rectify this issue. We expect thatyou use these solutions &make your QuickBooks free from errors again. If you still feel you need guidance to solve this error, call +1-855-856-0042 to take help from a QB expert.

Recommended To Read:- How To Fix QuickBooks Error 6073

john Mule

Living in United States