How to Diagnose and Fix QuickBooks error OLSU 1024?

QuickBooks has various advanced features that make accounting effortless, like it allows users to create an online bank account in QuickBooks so they can download bank feeds. While doing so, users sometimes get QuickBooks error OLSU 1024. The error shows up on the screen with a message, “An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again. The error occurs when the financial institution directory is not updated, and the bank information is not saved to the recommended location.

If you are looking for immediate troubleshooting assistance for QuickBooks error OLSU 1024, reach out to the QuickBooks support team for help by calling us on our toll-free number 1.855.738.2784 

What are the causes behind QuickBooks Desktop error OLSU 1024?

Following are the major reasons that give rise to the QuickBooks error message OLSU 1024:

1. 1. The FIDIR.txt file is either damaged or missing from the computer.
2. 2. The financial institution’s directory and QuickBooks Desktop application are outdated.
3. 3. The company data and QuickBooks Desktop application are outdated.
4. 4. The fidir.txt preferences are inappropriate.
5. 5. The file containing the bank information is not saved in the correct folder.

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Solutions to Rectify QuickBooks Update error OLSU 1024

Solution 1. Keep the QuickBooks Desktop application up-to-date

Below are the steps to update QuickBooks Desktop manually:

1. 1. Close your company files open in QuickBooks and quit the application.
2. 2. Open the Windows Start menu and locate QuickBooks among the list of all programs.
3. 3. Right-click the QuickBooks icon, select the Run as administrator option and wait till you see the No Company Open screen.
4. 4. Next, select the Help menu and choose Update QuickBooks Desktop.
5. 5. Select the Options menu, then Mark All, and click the Save button.
6. 6. Click the Update Now tab and check the Reset Update checkbox.
7. 7. Click Get Updates to start downloading the update file. When the download completes, open QuickBooks and install the update.

Solution 2. Keep the Financial Institution directory up to date

1. 1. Move to C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist and search for the fidir.txt file.
2. 2. Change the name of the fidir.txt file by replacing txt with old.
3. 3. Right-click the QuickBooks link to get the latest file and select Save Target As/Save Link As from the pop-up menu.
4. 4. When prompted to save the file, choose file location as desktop, and click the Save button.
5. 5. Copy the fidir.txt file and paste it to the correct filist folder.

Solution 3. Repair QuickBooks to fix error OLSU 1024

1. 1. Tap the Windows and E keys on your keyboard at the same time and select Uninstall or change a program.
2. 2. Choose QuickBooks, click Uninstall, and move to the QuickBooks installation window.
3. 3. Select Next and then click Repair.

Other troubleshooting solutions to fix QuickBooks error code OLSU 1024

1. 1. Try fresh installing QuickBooks Desktop.
2. 2. Change the fidir.txt preferences.

We are hopeful that the solutions discussed above will help you fix QuickBooks error OLSU 1024. In case the problem persists even after implementing the solutions, dial our toll-free number 1.855.738.2784  and get immediate assistance from certified QuickBooks professionals.

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